Mini Lessons

Business Communication

Are You At the Plain English Party
How To Add Goodwill Touches
How To Choose A Communication Channel

Business Negotiations


Business Presentations

Giving a Presentation

Business Writing

A Model Outline To Write A Business Apology
Are You Making These Ten Common Business Writing Errors
How To Be Conversational Yet Professional
How To Write An Effective Email

Leading Meetings

Effective Meetings

Managing People and Projects

Breaking Bad News Effectively
Motivating People
Successful Businesses

Participating in Meetings

Disagreeing Politely in 3 Easy Steps

Professional Presence and Influence

Business Ethics
Giving Advice to Foreign Colleagues
How To Prepare For Public Speaking

Virtual Discussions

Internet at Work
Technology in the Workplace

Workplace Conversations

Emotions at Work
Entertaining Customers
Intercultural Communication